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Marc Rowan on Having the Courage to Speak Up, Apollo’s Investing Strategy, Commitment to Israel, and Looking Ahead

Invested by Aleph

NOTE

Judgment Comes Over Time

Implementing AI technology in a call center to reduce costs by using AI co-pilots initially, then gradually replacing call center functions with AI. Transitioning to AI for legal documents drafting to achieve significant cost reduction. Despite not being at a decision-making point, preparing the team for this change involved allowing them to experiment and make mistakes. The core offering to clients is judgment, which develops over time through experience.

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