2min snip

Bookworm cover image

38: Mindset by Carol Dweck

Bookworm

NOTE

Creating a Fictional Persona for Business Communication & Providing Feedback to Authors

One strategy discussed involves creating a fictional persona, such as a finance department persona like 'Daniel,' to handle challenging tasks like invoicing, providing a shield and making interactions easier. Another insight shared is the idea of sending notes or emails to authors whose work one appreciates, acknowledging the value of positive feedback and the uplifting effect it can have on creators.

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