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150. Communication Tips from the Classroom and Around the World
Think Fast Talk Smart: Communication Techniques
Enhancing Communication Through Active Listening and Empathy
Active listening requires focusing on the speaker rather than one's own thoughts, demonstrated by jotting down keywords to maintain engagement. Writing things down while listening shows commitment and builds trust and empathy. Listening involves understanding the words shared and the emotions expressed, using the speaker's language and paying attention to their excitement or concerns to be responsive. Emphasis is put on listening not only for information but also for emotions and the context in which words are spoken, as emotions convey additional information. The importance of empathy in communication is highlighted through the significance of emotional cues in understanding the speaker's message and building connections with others.
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