Every customer has the potential to impact your business significantly, as demonstrated by a customer who cost a company billions in revenue over a few years due to a bad experience. Treating every customer well is crucial because in today's world of social media, each customer has the power to share their experience widely, leading to either positive or negative publicity for your business. By treating each customer with care and respect, businesses can create a positive image, gain free leads, and avoid potential financial losses.
On today's episode, Andy answers your questions on how to properly start your morning on the right path to winning the day, what are signs you're on the right path in your success journey, and what mistakes to be cautious of when starting a business.