Retool CEO David Hsu on Finding Product-Market Fit via Sales
ACQ2 by Acquired
00:00
Sales was seen as a way to grasp reality and understand customers' genuine thoughts about the product. Outbound sales helped reveal the true feelings of potential customers as they were brutally honest about their likes and dislikes. This approach was embraced as a means to uncover flaws early on and pivot the product accordingly, in order to align it better with customer preferences.
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