How to Speak So You’re Heard | Sam Horn
Good Life Project
Embracing Conflict and Communication
The core insight is about our ingrained aversion to conflict and lack of communication skills in challenging situations. It highlights that our reactions to conflict stem from a habitual response rather than being a learned behavior. The snippet emphasizes the importance of learning constructive communication skills to navigate conflict effectively and suggests a practical approach of categorizing words to avoid and use during conversations.
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