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Using Technology to improve EI in the Workplace
EI at Work
Understanding Emotional Intelligence in Behavior Change
Behaviour change in the workplace involves understanding emotional intelligence and recognizing that humans are not purely rational beings. Leaders often overlook the emotional aspects of human behavior, expecting rational behavior from employees without considering emotional factors. Despite being aware of predictable errors and emotional influences, leaders fail to address these in their communication and actions, assuming that providing information and motivation will be sufficient for change.
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