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20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
The Power of Constructive Feedback and Trust in Leadership
Constructive feedback is essential in leadership, as it should be given frequently and promptly in relation to the situation. Acknowledging the importance of human interaction over impersonal communication methods like emails can significantly strengthen relationships. When faced with a challenging situation, addressing the team directly rather than resorting to blame can foster an environment of trust and collaboration. An example illustrates how initial miscommunication can lead to a breakdown in trust, but swift corrective action can repair relationships and enhance team performance. Direct engagement often leads to better outcomes than written communication. Leaders should model this behavior and encourage open dialogue to sustain a positive company culture. This experience highlights the critical role of feedback in personal development and team success while underlining the need to approach challenges with empathy and a willingness to collaborate.
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