Expanding a CPG alternate channels business from a legacy brick and mortar franchise became the playbook for turning around the brand, shaping the operating model for managing the existing portfolio and evaluating future investments. The model evolved over time by expressing a restaurant concept in different channels while honoring the brand. This required managing franchisee emotions and logic, building business case capabilities, and launching innovation with minimal resources. Innovating within a mature business environment, even when uncomfortable and distracting, might be the key to future success - a new approach while respecting the core values of the business.
From traveling the world opening restaurants as a teenager to pioneering new strategies at legacy brands, Kat Cole knows the importance of asking the right questions to forge a path to scale. Host Jeff Berman dives into Cole's fascinating career, exploring how she led teams at iconic brands like Hooters and Cinnabon, applying the lessons to steering the billion-dollar health supplement company Athletic Greens, where she’s just been named CEO. Plus, how her renowned Hot Shot Rule can change your life and career.
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