Clarity on values, strategy, and hiring is essential for organizational success as it provides boundaries and safety, enabling autonomy and quality work. Without defined boundaries, chaos ensues, akin to a playground without a fence where there is confusion and fear of venturing beyond perceived limits.
Decisions should always be pushed to the lowest possible level, closest to where they will be making the most impact. This week, the team discusses the influence of the customer on culture, strategy, and decision-making at the executive level.
To listen to the Working Genius Podcast: https://www.workinggenius.com/podcast
This week's unpaid ad: https://www.dutchbros.com/