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Andy Fitzgerald on Structured Content

The Informed Life

2x2 Matrix: The Complexity of an Organizations Information and Its Audeinces Knowledge

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  • Complex subject domains in healthcare and higher education make information accessible to novice audience
  • All organizations deal with complex information that needs to be made available to novice users
  • Civic space also requires understandable information for citizens and residents
  • Some organizations have complex information for expert users
  • Digital systems can range from publications to applications
  • Design for content-heavy systems, not software design

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