Starting Microsoft in 1991 with around 3000 employees, Bill Gates was deeply involved in product reviews, knowing details about every product and running continuous reviews in his conference room. Product teams cycled through every six to 12 months, presenting progress made. Gates earned a reputation for being critical and difficult, similar to Steve Jobs. This experience taught the importance of creating a culture that is critical yet respectful. It showcases how great product people think and emphasizes the value of being critical yet maintaining respect.

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