A deep-dive on real-time feedback and personalized surveys | Max Kanat-Alexander, Or Michael Berlowitz (LinkedIn)
Engineering Enablement by Abi Noda
Optimizing Survey Questions
Analyzing patterns of behavior and previous answers helps determine if a change or investment warrants asking questions again. If no change is detected, a recommendation system can trim the questionnaire, optimizing the survey process by asking only relevant subsets of users. Personalizing surveys based on the tools used by each engineer is also integrated into the system.
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