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GA 527 | The Five Functions of Business with Zack Estes
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Value Creation, Delivery, Customer Acquisition, and Talent Acquisition
Value creation refers to the specific value the customer pays for to solve their problem. Value delivery ensures the recipient receives the message effectively and the customer receives their order as expected. Customer acquisition focuses on marketing and sales to attract customers to the solutions offered by the business. Talent acquisition is not just about hiring but about acquiring new and valuable talents for the company to enhance its overall capacity.
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