Design for the Richest Person

The speaker argues that there is a disregard for the user in some conversations where data extraction is the primary goal. They highlight the disparity in customer service treatment between the super rich and the average person, emphasizing the special treatment the super rich receive due to their potential monetary value. The speaker advises designers to approach their work as if they are designing for the richest person in the world, in order to break out of the extractive mindset and prioritize user experience for all individuals.