Kindness, rooted in unconditional love, is essential for effective human relations. It emphasizes the importance of using words carefully and encourages the operationalization of love in communication. Contrary to aggression, which seeks to dominate and control, assertiveness allows individuals to occupy their own space while respecting others' autonomy. Achieving a balance between assertiveness and respect for others' freedom is challenging and requires effort. Ultimately, success hinges more on being assertive than aggressive, as sustained motivation from aggression is fleeting.

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