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Idea: walled off documentation of tacit knowledge
Harnessing technology to facilitate the conversion of tacit knowledge into documented processes is essential. Current tools can aid in mapping the expertise of individuals within organizations, particularly those who represent a single point of failure. The need for low latency audio, video, and image agents is critical, enabling various communication options like phone calls to improve interaction and knowledge transfer. As technology progresses, a shift in mindset is necessary; workers must recognize that the evolution of knowledge work demands adaptation rather than fear. AI tools should not evoke anxiety about job loss but rather highlight the opportunity to evolve from outdated methods of tedious work. Empathy from AI developers, architects, and leaders is crucial as they navigate this transition, aiming to reduce apprehension surrounding new technologies and harness their potential to improve efficiency and innovation.