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Free Time with Jenny Blake cover image

177: “Don’t scale too soon” — On Books and Mission-Based Business-Building with Readwise Cofounder Daniel Doyon

Free Time with Jenny Blake

NOTE

Proactive Scaling in Business Processes

Addressing scalability issues proactively is crucial in business processes. Identifying points of breakdown like overloaded email inboxes or chaotic calendars can highlight the need for system improvements. By not waiting for a complete collapse, businesses can implement necessary changes to prevent issues from escalating. For instance, focusing on customer support processes when facing a surge in feedback can ensure efficient handling of inquiries and maintain customer satisfaction.

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