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GTM 112: The Ultimate MarTech Guide and the Great Contraction with Austin Hay

The GTM Podcast

NOTE

Embrace AI as an Augmenter, Not a Savior

Emphasizing a dual approach in B2B and B2C strategies can optimize customer interaction and sales pipelines. While artificial intelligence plays a role in enhancing tools like CRM through features such as natural language processing and automated view creation, it should not be overhyped as a revolutionary solution. Instead, the focus should be on leveraging AI to handle unstructured data from diverse channels. This includes going beyond mere summarization to providing actionable next steps, thus facilitating daily task management and decision-making for users.

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