The Focus of Emerging Technology is on Finding Use Cases, Not Necessarily Assessing Potential Harms

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In start-up and emerging technology spaces, there is often a search for use cases. Instead of starting with a problem and finding a solution, it's about having new tools and finding ways to apply them. It's like having a hammer and looking for nails. This is true for voice interfaces and other emerging technologies. As these technologies mature, their core elements become clearer. But for now, there's still a lot that we don't know. Check out the Rabbit Hole podcast from the New York Times for more on this topic!

Lou sits down with Alex Schmidt, author of our new title Deliberate Intervention: Using Policy and Design to Navigate the Harms of New Technology. Together, they give us a rundown of the many harms modern technology has brought to society and how designers are attempting to work with policymakers to tackle these issues. Lou and Alex also discuss proactive approaches teams can take to counteract those harms and biases that often arise as technology companies grow and how bringing design and policy closer together in this field could benefit everyone long term.