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#383 Todd Graves and his $10 Billion Chicken Finger Dream

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Todd Graves on Katrina and Pandemic as Opportunities

  • Todd Graves almost lost Raising Cane's due to over-leveraging when Hurricane Katrina hit, shutting down most of his restaurants.
  • However, being the first to reopen turned into an opportunity, gaining new loyal customers in a period with no competition.
  • Similarly, during the pandemic, Raising Cane's drive-thru model thrived as an essential business, boosting revenue from $1.5B to $4.5B in three years.
  • Graves emphasizes that his sole ownership allowed for quick decision-making during crises, focusing on crew and customers without board or shareholder constraints.
  • He highlights the importance of adaptability and decisive action during challenging times.
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