Clarity, vision, and culture drive success

The key aspects common to both private and public sectors are involving people, communicating with clarity, having a simple and repetitive vision, using transparent measurements, and celebrating success. The difference lies in the constituency they deal with. In the private sector, it's investors and the board, while in the public sector, civil society is crucial as it involves taxpayer money. At MasterCard, the main values for a leader were having a sense of urgency, thoughtful risk-taking, and embracing financial inclusion and inclusive growth.