Overexpansion occurs when organizations focus on growth instead of quality, leading to an influx of employees lacking the necessary skills and training. This approach results in increased overhead due to a workforce that cannot deliver on promises, thereby damaging the organization's reputation. The root cause lies in the management's failure to adequately train staff or to hire the right talent. For sustainable growth, organizations must prioritize improving quality, as this approach naturally leads to growth, whereas prioritizing mere size leads to inefficiency and declining performance.

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