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Economist Podcasts cover image

Bait the hook! Fishing in the global talent pool

Economist Podcasts

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Tipping: A Solution to the Principal-Agent Problem

Tipping serves as an incentive for good service in the restaurant industry, addressing the principal-agent problem where managers rely on tips to motivate employees effectively. This system aligns the interests of waitstaff with those of restaurant owners, encouraging higher service standards and customer satisfaction.

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