Secrets You Can Learn From Your Customers
Y Combinator Startup Podcast
The Importance of Caring About Customers in Business
Founder Joe cared about his users, even when a host was difficult and had bad photos of his site. During a coffee session, the host gave Joe his notes on 10 years of renting out his apartment. Joe learned more from caring about one host than he could have from 100 casual conversations. Airbnb's founders remember their first customers and their life stories.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
