Measuring developer productivity at Airbnb | Christopher Sanson (Airbnb)
Engineering Enablement by Abi Noda
Measuring Specific Initiatives in Projects
Measuring specific initiatives in projects can be challenging due to the complexity of various changing factors. To address this, it is essential to use leading indicators such as metrics on flakiness, build times, and code review wait times that teams can directly influence. Lagging indicators like survey data and dorm metrics should not be used for key results (KRs) as they are less concrete and take longer to show results. These leading indicators are crucial as they provide measurable insights that can potentially influence outcomes over time. They serve as valuable complements, offering a high-level overview of the project's direction, identifying bottlenecks, and areas for prioritization. It's important to understand that survey metrics and quant metrics are influenced by numerous factors, and improvements may have a delayed impact on internal customers' perceptions and experiences.
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