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Mastering the Art of Buying Group Engagement with Kerry Cunningham and Mark Erwich

The Healthtech Marketing Show

NOTE

Engagement Begins When Buyers Are Ready

Buyers are heavily engaged in their purchasing decisions through digital means, with 67% of the journey taking place online. They typically initiate contact with sellers, doing so 83% of the time, reflecting a proactive approach in their buying process. The majority of buyer-seller interactions occur late in the journey, at approximately 70%, indicating that buyers are not unresponsive but are carefully planning their engagement based on their readiness to make a decision. This late interaction timing reinforces the idea that buyers prioritize their needs and timing over spontaneous outreach from sellers.

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