Embrace Communication and Clarify Expectations

Having the ability to ask questions when uncertain is crucial, as some people default to 'just do it' when lacking clarity, while others default to asking clarifying questions. Setting the expectation to ask questions fosters a culture of open communication. In contrast, nodding in agreement without understanding, as seen in some Asian cultures, is not conducive to effective executive assistance. It is essential that clarifying questions are structured to require only yes or no answers, to avoid burdening the recipient with unnecessary work.

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