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Asking the Tough Questions
Engaging effectively with individuals requires a thorough diagnostic approach through strategic questioning. It is essential to inquire about the specifics of their concerns, including the nature, duration, and frequency of the issues at hand. Allowing individuals some time for reflection can lead to deeper honesty, prompting them to reveal unspoken thoughts or past deceptions. Key questions should explore their engagement with the problems, such as what they are focusing on, the intensity of their focus, and the history of their struggles. Understanding who else is aware of their situation can provide insight into their support systems. This method helps gauge their readiness to participate in a more meaningful dialogue, paving the way for a deeper examination of their challenges.