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Becoming a super IC: Lessons from 12 years as a PM individual contributor | Tal Raviv (Product Lead at Riverside)
Lenny's Podcast: Product | Growth | Career
**Product Scrapbooking **
Maintaining a 'product scrapbook' involves systematically collecting and organizing various pieces of evidence and insights related to product opportunities, no matter how big or small. This practice utilizes platforms like Notion to file screenshots, support tickets, customer success manager notes, and brainstorming discussions. By doing so, it creates a comprehensive repository of real-world clues that can inform future strategies and decision-making. This method acknowledges the non-linear nature of customer interactions and insights, allowing for a more grounded approach when addressing product opportunities. Additionally, having this repository at hand during discussions with sales or customer success teams enhances the ability to reference past insights, demonstrates active listening, and ensures stakeholders feel acknowledged and engaged in the process. Overall, product scrapbooking serves as a valuable tool to gather insights and foster deeper collaboration within teams.
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