Is There a Way to Put the genie back in the Bottle?

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"We're really trying to uncover our blind pots around what's known to others, but is not known to ourself," she says. "These blind spots are really what's affecting how we're behaving in ways that are often hurtful to others."

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

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