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Scaling Knowledge: Matt Duignan on Microsoft’s Human Insight System

Rosenfeld Review Podcast

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The Importance of Cultural Commitment To Successfully Curate Organizational Knowledge

The cultural side of democratization and timelessness presents a challenge in building a knowledge-sharing system. While some teams prioritize immediate product decisions, others prioritize curation for broader knowledge. It's difficult to encourage people to contribute to long-term goals when they optimize for short-term benefits. Balancing these priorities is crucial for achieving the original mandate of the organization and expanding the tool.

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