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Visa: The Original Protocol Business - [Business Breakdowns, EP. 07]

Business Breakdowns

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Protocol Challenges Halt Progress

The inability to track purchases through retail systems is rooted in outdated technology and rigid protocols that require consensus among multiple financial institutions. Current limitations, such as the 20-character cap on merchant names in transaction protocols, illustrate the challenges of updating systems established decades ago. Resolving these issues isn't just a tech problem; it hinges on achieving agreement among key stakeholders, which has been a prolonged process, stalling advancements like real-time settlement for equities. The landscape is further complicated by the necessity for existing protocols to evolve, emphasizing that technological incompetence isn't the issue—it’s the complexity and inertia of existing systems.

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