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ServiceNow ft. Frank Slootman and Fred Luddy - From Starting Over at 50 to Dodging a $150B Mistake
Crucible Moments
Leverage IT for Widespread Adoption
Adopting a strategy to use IT as a means to broaden organizational engagement can yield substantial benefits, as demonstrated by CERN, which developed numerous applications to cater to a diverse range of user needs. Their ability to create around 4,000 services showcases a successful approach to meeting community demands through tailored applications. This not only illustrates the efficacy of going wide in application deployment but also highlights the importance of customer enthusiasm for reference sharing, indicating strong satisfaction and confidence in the product, which is crucial for business growth.
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