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The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) cover image

Applied AI/ML Research at PayPal with Vidyut Naware - #593

The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)

NOTE

What Are Some Use Cases That Are Important at PayPal?

PayPal is a very diverse ecosystem with a lot of different services and products. And you know, each one of them have their own, I would say, flavor of AI ML embedded within them. But again, just zooming out, if I were to broadly categorize all of the AI ML, I think driven products. That is the number one would be definitely fraud prevention. After that, there is credit. Several of our credit, like basically our credit product also is powered by a ML,. especially in the underwriting process for prospective customers or merchants. There's customer service, right? So we at the, in our PayPal is a big company, right? And many people reach

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