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#297 - Mark Brooks - COO @ Permanent Equity - Managing, Serving, & Incentivizing People
The Fort
The Importance of Setting Expectations
Setting expectations is crucial in various professions, including trades like plumbing and welding, as well as roles such as dentistry and investing. However, management stands out as a non-trade job where defined inputs do not always lead to predictable outputs, especially when dealing with the complexities of people. Transitioning from an individual contributor to a manager requires a significant shift in mindset and performance evaluation. Management involves guiding and developing others, which can be challenging and often requires more training than typically provided. This distinction between trades and non-trades underscores the need for managers to focus on team development rather than individual output, leading to a better indicator of effective leadership.
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