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We Study Billionaires - The Investor’s Podcast Network cover image

TIP637: Jeff Bezos's Shareholder Letters w/ Clay Finck

We Study Billionaires - The Investor’s Podcast Network

NOTE

Customer-Centric Focus and Hiring Strategy at Amazon

Amazon's focus on being customer-centric is evident in their commitment to low prices and constant improvement. Jeff Bezos highlighted the importance of employees being afraid of not the competition but the customers, emphasizing the vital relationship with customers. Bezos' hiring approach involved considering if the candidate was admirable, could elevate the group's effectiveness, and in what areas they could excel as a superstar.

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