2min snip

Wedding Business Solutions cover image

Phil M. Jones – Do you know exactly what to say?

Wedding Business Solutions

NOTE

Words Matter: Shift from Submit to Next

Every word in communication carries significance, either helping or hurting the message. To enhance user experience and increase form completion rates, it's crucial to choose language thoughtfully. Replacing the term 'submit' with 'next' on a contact form can reduce friction and clarify the process. Additionally, providing immediate and clear feedback after form submission, such as detailing the next steps and personal outreach, can further improve engagement. Clarity in communication ensures that users understand what to expect, fostering a more positive interaction with services.

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