Do organizations have to get slower as they grow? (with Alex Komoroske)
Clearer Thinking with Spencer Greenberg
How the Fundamental Attribution Error Impacts on Trust and Coordination in Large Orgs
In large organizations, the fundamental attribution error leads to individuals attributing others' behavior to personal flaws rather than situational factors. This leads to a lack of trust and coordination as people jump to the convenient conclusion that others are at fault. Over time, this lack of trust compounds and leads to a negative cycle of reaffirming the hypothesis of others' incompetence, ultimately creating a trap where people within the organization don't trust each other.
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