Communication can be hindered by 'red words,' triggering negative reactions. To work effectively, it is essential to identify these sensitive words. Respectful communication involves understanding individual sensitivities rather than relying on generic lists of safe words. Tailoring communication based on individual needs is crucial, especially when providing feedback to young employees. Avoiding comments on unchangeable traits like presence or intelligence is part of fostering a supportive and kind work environment.
Kara and Scott discuss the Supreme Court's Trump immunity ruling, and some of the controversial opinions from this term. Then, frustrations, fears, and theories after Biden's disastrous debate. Plus, Amazon prepares to compete in the on-demand fashion arena with Shein and Temu. Can it be a contender? Finally, our Friend of Pivot is Kim Scott, a former Google and Apple executive, and the author of "Radical Respect: How To Work Together Better." Kim explains how to effectively manage employees with respect, as well as candor.
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