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The Future of HR: Slaying Your Company’s Org Debt Monster
At Work with The Ready
How Bureaucracy Forms: Creating Policies & Procedures To Account For Infinite Edge Cases
Organizations often react to unique situations by adding them to ever-growing checklists, creating a bureaucracy that becomes increasingly cumbersome. This approach stems from a desire to prevent possibly rare yet significant issues, leading to an inflated, inefficient set of procedures. The cost of these extensive policies is often invisible, with individuals not accountable for the long-term consequences faced by future employees. As organizations scale, even small policies can become burdensome, multiplying across numerous transactions and stakeholders, resulting in millions of dollars lost in productivity. Rather than managing emergent situations effectively, companies may mistakenly prioritize prevention of hypothetical issues over evaluating the practicality of their policies, ultimately sacrificing efficiency in pursuit of an illusion of safety. The reluctance to remove unnecessary procedures perpetuates a cycle of inefficiency, where the justification for policies is rarely scrutinized against their real-world impact.
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