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Clear and Consistent Processes Over Technology
Having a preferred tool for storing and communicating processes is crucial, but the method is flexible, ranging from digital platforms like Google Docs to physical formats like stone tablets. The focus should be on clear documentation and accessibility to ensure that everyone in the team or organization understands and follows the processes. Regular review of processes, ideally monthly, is key to assess their effectiveness and relevance, making necessary adjustments or eliminating outdated processes.