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Create a Trello ticketing system - make a ticketing system
Your email inbox is not a knowledge management system, it is not a task management system./nYou need regular sessions throughout each day, I would say maybe two oneminute morning, one-minute afternoon for working through those process columns./nYou can schedule this time on your calendar./nYou need to play the game of figuring out what needs to be done and when it needs to be done.