The insight highlighted is about the conflict between instincts and professional expectations. It discusses how suppressing instincts can lead to internal anger and the importance of trusting one's instincts. It questions the need for rigid rules and the 'should' paradigm in professional environments, suggesting that instincts, if acknowledged and valued, can usually take care of everyone involved. The discussion also delves into the limitations and drawbacks of the positions linked to the 'should' paradigm, emphasizing the need for a new self-management paradigm based on trust in one's instincts.