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Understanding complex subjects, such as cancer, can often lead one to focus on the technicalities of diagnosis and treatment. However, true value and support in stressful situations stem from identifying the right people, or 'who', rather than getting lost in the 'what'. The emphasis should be on assembling a competent team of experts like oncologists, radiologists, and surgeons to ensure the best outcomes. This insight highlights the importance of relational intelligence over technical knowledge in providing meaningful assistance during critical times.