People tend to default to addition rather than subtraction when faced with a problem or task, even when subtracting would be more efficient. This bias may be due to biological reasons and the desire to show competence. However, adding unnecessarily can lead to achieving less and a lack of productivity.
Bureaucracy exists to provide consistency and structure, but it often stifles creativity and productivity – and breeds misery. In this episode, Adam investigates why we wind up with stupid rules, how to cut red tape without creating chaos, and what it takes to hack bad policies for a greater good. Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts