Measuring the impact of work on creating a world-class organization involves assessing different levels of impact, starting from measuring employee satisfaction and whether they learned, to evaluating if they are applying their learnings, and finally, examining the business impact. This measurement process is vital in showcasing the value of the work being done and securing continued investment for organizational development.
This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work.
Discussion points:
- (1:16) The Engineering Enablement & Engagement Team at Splunk
- (8:01) What an Instructional Engineer is
- (14:36) The developer onboarding program at Splunk
- (16:05) Components of a good onboarding program
- (21:11) Why having an onboarding program matters
- (28:17) Measuring onboarding at Shopify (Gail’s previous company)
- (31:39) Measuring developer onboarding at Splunk
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