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How to Scale your Startup with Growth Levers: Matt Lerner

Deep Dive with Ali Abdaal

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Identifying the Levers for Business Growth

The process of identifying the levers for business growth involves four key steps. The first step is mapping the growth model, which represents how a business acquires, delights, engages, retains, and monetizes customers to derive points of highest leverage. The second step involves understanding the customer's journey independently of the product, recognizing that customers do not typically wake up seeking the product of a startup.

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