Outsourcing is challenging for someone who values things being done correctly. Hiring and firing decisions are typically not made by the speaker. They believe that if someone needs to be fired, it's usually because the speaker made a mistake in placing them in the wrong position. Employers often try to fit people into roles that don't suit them. It's important to accept people for who they are and give them the authority and responsibility to do their job. However, they should also be held accountable if things go wrong, with clear metrics provided.

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