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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20 Product: Marty Cagan on The Four Questions of Great Product Management, Product Lessons from Marc Andreessen, Ben Horowitz and eBay's Pierre Omidyar & The Difference Between Truly Great Product Teams and the Rest

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

NOTE

Seeking Feedback for Product Development

Customers don't know what's possible, so feedback should focus on finding what's wrong with the product rather than seeking affirmation. Asking customers what they would like in a product may not be effective as they may not know what they want. Instead, the goal should be to identify shortcomings in the product for improvement.

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